Texting Partner: Buyer's Guide

Learn How to Find the Right Texting Partner and What Questions to Ask

Over 95% of text messages are read within 3 minutes, making texting a must-have channel to drive not only immediate actions (like coming in for a flu shot) but also for driving higher engagement and behavior change over time.

The best way for plans to text quickly and effectively is to partner with an experienced vendor who can help them craft the right uses, messages, and cadences, all while navigating an ever-changing compliance landscape. Use this guide to learn what 5 questions our member engagement experts recommend you ask when vetting a texting partner.

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