Health Plan Client Success Story

Predictive Analytics Reduced Medicare Disenrollment Rates by 30%


Driving Results That Matter 

A global health service company serving Medicare Advantage and Dual Eligible populations aimed to reduce voluntary disenrollment by:

  • Improving targeting of retention outreach activities
  • Tailoring outreach approach and materials for individuals based on likely reason for disenrollment

The company partnered with Virgin Pulse's analytics team to analyze their population and deliver targeted solutions. Since leveraging Virgin Pulse, they have seen significant results:


reduction in disenrollment rates


accuracy in identifying at-risk individuals

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