Member Engagement Playbook for Health Plans
and bonus Smart Guide to Data
Tips to Create a Personalized Member Experience
To help you create a positive member experience, we asked our team of experts for insights on boosting satisfaction and engagement and put them into a new playbook just for you.
Fill out the form to download your copy and see their recommended strategies.
🔥HOT TOPIC BONUS: When you download, you can access "Your Smart Guide to Data." You know members clinically. See how our predictive models help you know them personally. Learn how data helps you connect with members like people - using the best message, channel, incentive, and outreach sequence for the individual.
"We can't just bucket our members and say this person is Medicare, this one is Medicaid, this one is a group member...We have to really get down to the person and make sure that we understand what that person needs in their unique healthcare journey and then work backward from there with predictive models and outreach."