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HR's Guide to Employee Experience in a Hybrid Workplace

How to retain productive and engaged employees.

In a hybrid workplace, change management and your tech defines the employee experience

Establishing norms around communication, collaboration, connection, and more in a hybrid work environment goes beyond your traditional HR tech stack. And while technology isn't the only solution, it will play an essential role given its innate inclusivity that doesn't rely on physical location to deliver value.

In this guide, we explore:

  • Three critical challenges in the hybrid employee experience
  • How to identify and remove blockers before they become retention barriers 
  • Approaches to building a more agile and compelling employee experience

Mitigating the "we're here, you're on Zoom" mentality

In hybrid work environments, some employees work remotely, and others work from a central location or office. The challenge? Leadership is usually part of the office group.

This “we’re here, you’re on Zoom” mindset creates several adverse downstream effects. One is an unintended hierarchy with co-located workers on the top and remote colleagues on the bottom – proximity bias is real.

Download the eBook for five ways to prevent proximity bias and foster an inclusive hybrid workplace.

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Remote worker isolation, overwork, and burnout

Although most of us have been remote for two years, remote work in hybrid work environments for many is absent of an intentionally designed support system. The shift to transactional-only conversations, a deleted 1:1 meeting, and a lack of perceived mentorship contribute to anxiety. To bring a level of control, remote employees may feel they need to exert additional effort to be productive. Sending one last email, staying online all hours of the day and night, and not setting boundaries are common behaviors that can lead to burnout.

Download the eBook for four ways to support remote workers in an inclusive hybrid workplace.

 

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