Be More than Ready for Medicaid Redetermination

When CMS strongly encourages plans use multiple communications channels to connect with members—we can help with that!


Engaging Medicaid members during redetermination

Engaging Medicaid members is a long-standing challenge but is the crucial first step in ensuring members maintain health insurance coverage when the redetermination process formally begins.   

Health plan leaders need to have an outreach strategy in place now to:

  1. Get people's correct contact information, including their mailing address
  2. Help them complete the eligibility process from start to finish

Strategically targeting and reaching millions, or even thousands, of members isn't easy, but you don’t have to do it alone.

Connecting with a trusted partner can help you with all of the pieces you need from building targeted outreach lists to identifying which channels have the biggest reach.  

Plus, CMS is “strongly encouraging” specific communications techniques to reach out to the 83 million Medicaid and CHIP enrollees at risk of losing coverage. They recommend using multiple channels like text, phone, mail, and email to reach beneficiaries who need encouragement to complete and return enrollment forms.   

CMS understands the power of multi-channel outreach, but knowing who is vulnerable for not completing re-enrollment is a cost and time-saving necessity. The right partner can help you supplement the data you have so you can better prioritize additional targeted outreach.  

The pressure is on. Are you ready?

The bottom line: you will be more ready for Medicaid Redetermination with Virgin Pulse as your trusted partner.

Fill out the form to learn how you can act now to help more members maintain coverage

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