Client Success Story:
Physician Liaison Team Reverses Cardiothoracic Leakage
Driving Results That Matter
A hospital system was experiencing leakage in their Cardiology program due to a competitor targeting heart surgery patients.
The hospital's physician liaison team needed to find out where the referral leakage was coming from in order to slow the rapid pace of workload going to the competitor.
The hospital team leveraged Virgin Pulse to understand and track physician workloads and referral patterns. They have seen significant results, including:
increase in surgeries for two surgeons with the most leakage