How to Improve Member Engagement

Tools & Resources to Plan for the Future

No matter how the CMS may modify Star Ratings in the future, the real secret to success lies in your ability to engage members. 

Our new 5-piece toolkit offers essential member experience and engagement resources to help you reflect on 2023 and enter 2024 with confidence, sharing insights on improving Star Ratings, promoting health equity, and reaching & engaging members in new ways. 

Here's a preview of what's inside:

Annual Member Communication Calendar

3 Retail-Inspired Member Engagement Strategies

Tips to Prepare for Future Star Ratings

Download the toolkit