How to future-proof your member experience
The average Medicare beneficiary has more than double the number of plans per person compared to 2018. Understanding the needs and preferences of this population is critical to attract, satisfy, and retain members.
We surveyed over 1,000 people ages 65+ from across the U.S. to learn how they and their perceptions of health have changed since the pandemic, uncovering what exactly they want from their future health plan.
Fill out the form to learn:
- How Medicare beneficiary expectations have changed due to the pandemic
- The most important types of benefits, support, and offerings to provide
- The best ways to build a member experience that will last