What Members Want
The pandemic changed everything, including what people want from their healthcare experiences. All types of members, including Medicare Advantage members, have increased expectations for personalized, total health and easy-to-use benefits to help them lead fulfilling lives. This means that outdated plans won’t make the cut when it comes to attracting, engaging and retaining members.
During this interview-style webinar, you will hear what’s changed over the last two years, including insights from a new survey report from Virgin Pulse on what Americans 65+ told us they want from their health plan of the future. We also share the biggest opportunities plans have to attract and retain seniors, support their daily lives, and effectively engage with them for years to come.
Fill out the form to learn:
- How expectations have changed and what type of support older Americans want in the post-pandemic world
- Why personalization is essential in promoting health equity and driving engagement across all populations served
- How a high-tech, high touch experience can create an experience members won’t want to leave
