Achieve Health Equity for a Better Member Experience

Improve Member Health & Health Equity

Systemic barriers make accessing care harder for underserved communities, meaning worse health outcomes and higher plan costs. Plans need a strategy to address the systemic barriers that are making their members sicker—so where do they get started?

The first step is understanding where your health plan stands on health equity by looking at your data and listening to your member's needs.

We've put together this health equity assessment to help you evaluate where your plan is now and what changes you can make in the future.

Health equity makes the member experience better. In this assessment, you'll learn:

Where you rank on health equity, and what kinds of changes you can make to create a strong strategy
How collecting the right type of member data can shine a light on how you engage them
Why it's important to know how to reach members to identify and fill care gaps resulting from health disparities
The connections between health equity and member experience and why it's crucial to strategy retention targets

Equality is at its best when everyone starts on equal footing, and if their needs are the same or at least similar. Whole-person wellbeing supports equity by matching support with people’s individual needs, delivering the care they need when and where they need it, and empowering them to lead healthier and happier lives.

Jeff Jacques, MD

Chief Medical Officer at Virgin Pulse

Improve Member Health & Health Equity

Health equity makes the member experience better. In this assessment, you'll learn:

Jeff Jacques, MD

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