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Virgin Pulse Benefits Navigation Solutions Overview

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VP Navigate

VP Navigate™ supports members in personalized benefits navigation - seamlessly finding the right benefit at the right time
within their Virgin Pulse experience.

VP Navigate is a collection of digital tools that helps members better understand their medical plan benefits, find higher quality, lower cost providers, and sort through all of the benefit offerings they receive with smart searching and recommendations.

VP Navigate features include medical plan details such as balances and accumulators, digital wallet, provider search, procedure search, steerage towards high-quality providers, cost transparency for procedures, and recent medical claim details.

VP Navigate with Advocacy

VP Navigate with Advocacy complements the intuitive self-service digital experience with the human touch of our Health & Benefits Guides. These benefits and health experts can advocate for members, assist them in overcoming barriers to access care, and help with adherence to healthcare guidance if questions arise. They help members improve life quality and health metrics and better utilize the member's available benefits.

The Virgin Pulse advocates can work directly with providers, health, and community resources to coordinate continuity of care for members with chronic conditions. Members can access Health & Benefits Guides with a simple click.

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