1 in every 2 members with a chronic condition currently skipping their medication or not refilling it at all, and roughly 20-30% of members never complete their first fill. Stats like these are alarming for member health, and they can negatively impact your business’s bottom line and quality scores. But it doesn’t have to be this way.
Create an experience your members won't want to leave
A proven way to reach and engage members year-round is by using data, technology, and multi-channel communications to create a personalized experience that makes them feel seen, heard, and happy. Get the toolkit for resources on creating a better member experience today!
8 Barriers to Remove for Driving Medication Adherence
There are a lot of reasons members aren’t compliant with their prescribed medications. To get members back on track, start by understanding the root cause of non-compliance so you can address it and boost medication adherence from the first fill.