New Content

• April On-Demand Webinar (Premium Content)
  • Save More, Spend Less - releasing 3/25/24

• Refreshed Content

• Web Login Redesign & Enhancements
  • Improving overall sign in and reset password flow

• • Introducing a new Welcome Screen with refreshed look

  • Added Disclaimer message: Disclaimer message meets legal warning requirement for client audits

  • Consistent use of branding/theming across all screens

• Reporting Dashboards

  • Enhancement to Partners Summary Table: 'Partner Comparison' information window is the addition to the Partners reporting dashboard that shows below comparison data across different partner

    • Eligibility Count - KPI

    • Engagement (last 365 days)

    • Engagement % (last 365 days)

    • Engagement (last 30 days)

    • Engagement % (last 30 days)

  • NEW Navigate Dashboard

    • Navigate is a new reporting dashboard that aims to support Navigate product, a high-priority solution in the market, with its own dedicated dashboard

    • Insight into usage and efficacy of the Navigate solution

    • The dashboard is divided into multiple sections, each with data specific to the Navigate solution:

      • Benefits Navigate 

      • Wallet

      • Find Care

      • Medical Plans

    • Sponsors must has Navigate configured for access

• Campaign Studio

  • Map Layering is an additional map functionality that will allow clients to view their audiences in relation to their facilities, clinics and competitors, in order to better understand where their consumers are located.

    • Clients need to have the ability to upload their facilities to a map and inspect their audience upon it.

  • Control Counts removal from Audience counts in Presence of Contact Information.

    • Instead of control group being included in audience counts, we are removing them and presenting it in a separate tooltip format which will open on hover. This way, users will see a message that the counts in the tooltip contain control group.

  • Moving Channel Limits to Criteria tab

    • Channel limits should not be part of Settings tab, as they should be configurable on Criteria page.

• My Care Checklist

  • MCC Groupings Rewards: For MCC rewarding for a grouping, DO NOT count exams expiring in current program year for compliance rewards.

    • In MCC there is an issue when Rewards are setup in a grouping (ie. "complete any 3 activiities"). Currently, at renewal and with compliance Rewards ON, we are counting exams that expire in current program year. We are updating our logic to NOT include exams that will expire in the program year.

    • MCC maintains a count of exams that meet the criteria. At renewal the current count is sent to Rewards Engine and we don't check for expiring exams. With the update, we will adjust the count if exams expire in the program year.