New Content

• Personal Challenge Rules Refresh: Rules from personal step challenges – removing the repeat of the word “Rules” since its already there in the UI 

• Reporting Dashboards

  • Web vs Mobile Usage title update to 'Login Activity' + User Guide Update 

• Rewards:

  • Release of Audience-based dynamic rewards

    • Audiences provide more flexibility than Health Conditions. Now members can see or be rewarded based on other criteria, such as sponsor-indicated eligibility, gender, or org hierarchy

  • New Rewardable Action for 150 entries earned

• Challenges: 

  • Updating terms in the member UI for Staged Challenges

    • Instead of 'Destination' the header will be 'Stage'

    • If there is any sub-content for each stage, instead of 'Locations' the header will say 'Articles' 

  • Groups Responsiveness on Web: Members expect groups pages to be responsive when resized, easy to navigate and read. 

• VP Groove Theming updates

  • Progress Rings and Progress Bars have received some updates to make them more flexible for the platform. Updates include:

    • Progress rings and bars and theme-able and map to the theming token progressing primary. This means any place within the platform that has these components implemented for a sponsor with theming will have this component automatically themed, bringing more branding into the platform. The default color is green (no change). 

    • Progress rings and bars will turn green on completed state

    • More options available for progress rings including having rings with or without a rail, options for thickness of the progress ring, having a background color implemented, and including a picture in the center. 

    • More options for progress bars including varied levels of thickness. 

  • Start Now button on Benefits page was difficult to read on hover. We converted it to VP Groove component and enhanced it so that button will always take user to new window based on past feedback that users are taken out of Virgin Pulse page when opening link in same page.

• Email Branding

  • Standard Email Branding - Footer

    • Evernorth and Cigna have their own mobile applications and will have fully branded emails that will showcase their identity without mention of Virgin Pulse.

    • Additionally the VP embedded experience that will be available in Evernorth/Cigna mobile apps requires a communications preference management interface that unifies both email and push notifications preferences in a web interface.

• New Cards & Journeys launching 10/27

  • Figuring out the Cause of Your Fatigue Journey (Sleep Topic) TotalHealth & TotalWellbeing packages!

  • Finding Joy and Purpose at Work Journey (Reducing Stress Topic) TotalHealth & TotalWellbeing packages!

  • How to Support a Healthy Gut Journey (Healthy Eating Topic) – TotalHealth & TotalWellbeing packages!

  • Preparing for Conception Journey (Pregnancy Journey) – TotalHealth package only!

  • ~3 New DEI Cards around neurodiversity – TotalHealth & TotalWellbeing packages!

  • ~5 New Anxiety & Depression Cards – TotalHealth package only!

• New Videos Live on Media Library! INCLUDING Health Plan Videos

• • Health Plan videos launch 10/23

  • LIVE NOW: Soundscape Videos/Audio (4):  

1. 1. 1. Soundscape: Autumn Winds 

      2. Soundscape: Piano Over Peaceful Rain 

      3. Soundscape: Dancing Aurora in the Forest 

      4. Soundscape: Free-flowing Rocky River and Waterfall 

• LIVE NOW: Wellbeing Videos:  

1. 1. 1. A Candid Conversation about Prostate Health with Dr. David Batman 

      2. Boost Your Immunity During Cold and Flu Season 

      3. Deep Sleep: The Key to a Healthy Mind and Body 

      4. Fit in Fiber 

      5. Uncover the Secret to Finding Your Purpose 

      6. Build Your Resilience with a Growth Mindset 

      7. Handle Conflict with a Clear and Calm Mind 

      8. Move Your Body & Boost Your Brain in 2 Minutes 

      9. Calm Your Nervous System with This Simple Breathing Trick 

      10. Breathwork Meditation: Restore Balance and Cultivate Inner Calm in 4 Minutes 

      11. Release Your Feel-Good Hormones with a Quick and Thoughtful Text 

      12. 5-Minute Guided Visualization Meditation 

      13. Money Tips for Your Closest Relationships 

      14. What is Gentle Parenting 

      15. Setting Effective Limits for Children 

      16. How You Can Influence Your Child’s Mental Wellness

      17. Support Your Child Through Your Separation or Divorce

      18. Raising Resilient Children

      19. Understanding the Importance of Diversity, Equity and Inclusion

      20. Diversity Equity and Inclusion: Who’s at Your Table

• Refresh Content

  • Edit to water tracker just to clarify description for members as a counter tracker – prepping for holistic challenge – currently asks a Yes/No questions – but it’s a counter tracker – updating “Glasses of Water” tracker description to read: Did you keep track of how many glasses of water you drank today?

• Live Services

  • Coaching Engagement Logic Modification

    • Change in engagement logic, specifically where members auto-unengaged at 90 days due to not completing sessions.

    • Engagement will now extend when a member engaged with a primary coach sends a coach messaging message and/or completes a (messaging or telephonic) session with primary coach. This logic change will be standard with Coach Messaging feature activation.

    • Change to rewardable messaging to affect rewards only - Members are rewarded for completing a “messaging session” if rewards flag is turned on AND program design includes completed coaching session rewards.

  • Coach Validated Biometrics - Used for VP Live Pro, be sure to reach out to Solution Architects for confirmation

    • When this feature is turned on, only coach validated biometrics will be rewarded under event code VEM (Take Validated Measurements). Member must have coaching, and VEM in program design.

• Reporting Dashboards

  • Partner Dashboard launching

    • Dedicated partner reporting dashboard complete with information on adoption, engagement, and rewardable action achievement

      • Benefits: View engagement & adoption in specific partner programs over time, volume of activity completion across all partners and activities

      • Limitations: this dashboard only functions with partners that are API based

• Challenges

  • Responsive, Redesigned Promoted Healthy Habit Challenges and Personal Step and Personal Healthy Habit Challenges, on web only

• Profanity Filter - terms added to or profanity filter

• Stats tracking

  • Updates to Stats self-tracking modals

    • includes; Sleep, Steps, Weight, Mindful Minutes, workout minutes, & Blood Pressure

• ICR

  • GenAdmin ICR Reporting Enhancement

  • New ICR Form Templates for Biometrics & Preventive 

• Finance

  • Ad-hoc billing options for Campaign Studio

    • Campaign Managers will be able to add ad-hoc items to the campaign that may be required for billing purposes.