We’re two years into the pandemic and while the worst is hopefully behind us, there are many mental and physical health challenges that employees are still dealing with, on top of ongoing pandemic-related life disruptions. Many people also avoided or delayed healthcare for physical conditions, and health professionals have been stretched thinner than ever.
We’ve also seen an increased need for connection—connection to information, and support around health, wellbeing, and benefits navigation.
Virgin Pulse clients that leverage our Live Services experts see a positive impact on their members' health and wellbeing.
When members are supported in the right way, at the right time, we see meaningful change. As part of Virgin Pulse’s Live Services, you can empower your population in a variety of ways.
Next-Steps Consult: A one-time call, raising health awareness and connecting members to best-fit benefit programs and resources
Guides: A member can call anytime but will be connected to a different Guide each time. Guides offer a personalized consultation on maximizing the experience, navigating resources, and illuminating the next best step
Coaching: A member can connect telephonically or via messaging with a coach. These are member-led sessions meaning a member can have one session or many. If many, it will be with the same coach over time – developing a relationship that results in meaningful outcomes. A live, interactive process that challenges members to develop their inner wisdom, identify their values and transform their wellbeing goals into action by facilitating healthy, sustainable behavior change
Workplace Health & Wellbeing Solutions: Build a grassroots culture of health and wellbeing through a variety of workplace roles—a full (or part-time) person focused on the health and wellbeing of your workforce
Read the full client success story to learn how a large public sector employer implemented Virgin Pulse Coaching and Health & Wellbeing specialists with their 77,000-member population to stay active, feel grounded, and be the best versions of themselves. After members engaged in these services, the employer saw 79% follow-up completion rate for Coaching Calls and 62% of members became more active since joining Virgin Pulse (of those who are high-risk, inactive members).
For those with members based outside of the United States, contact your Virgin Pulse Account Team to learn how Global Coaching, available through Workplace Options, can help you enhance your health and wellbeing program.
Contact your Account Management Team or see it in action to learn how you can incorporate live services into your program.