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December 2023 Release Notes

December 2023 Release Notes

New Content

  • 2 New counter Healthy Habits to support Holistic Challenges:
    • Intentional Moments - How many intentional social moments did you have today? (Find Emotional Balance Topic)
    • Varied Nutrition - How many servings of fruits or veggies did you have today? (Eating Health Topic)
  • 16 new Media Library videos (Dec 4 live)
    • 5-Minute Waling Meditation
    • Box Breathing Meditation to Focus Your Mind
    • Build Wealth and a Bright Financial Future Through Investing
    • Deep Sleep Meditation
    • Find Ease with Mental and Physical Tension Relief
    • Guided Body Scan Mindfulness Meditation
    • Improve Your Digestion with This Simple Mudra
    • Release Tension with a Seated Roll-Down
    • Saving Money: The Foundation for Your Future
    • Standing Supported Back Stretch
    • The Mind-Body Connection for Managing Stress
    • Time Management: Discover Your True North
    • Time Management: Organize and Prioritize Your Time
    • Time Management: Stress Less with Productivity Tricks
    • Time Management: The Big Rocks Come First
    • Time Management: Unlock a Fulfilling Life 
  • New Cards (Dec 8 go-live date)
    1. Small Batch (~5) of Gut-Brain Connection Cards (Eating Healthy Topic) 
    2. Small Batch (~5) of Advocating for Yourself Cards (DEI Topic)
    3. Small Batch (~5) of Longevity Cards (Learning New Things Topic) 
  • New Journeys (Dec 8 go-live date)
  • Understanding Opioid Abuse (Substance Use Topic – REFRESHED TOPIC from Alcohol Use)
  • Returning to Work After Having a Baby (Pregnancy Topic)
  • Intro to Retirement Planning (Managing My Finances Topic)
  • Refreshed Content
    • Updated Topics to support December content launch:
      1. Alcohol Use topic -> Substance Use (with NEW channel = Opioid Use)
      2. COVID-19 Topic -> Illness and Injury (with 2 NEW channels = Cold and Flu; Injury) 

  • December PHHC

    • Organize your finances Dec 11 start

  • Challenges Update

    • Country name Turkey to Türkiye (as of June 2023 – country name officially changed – client ops asked Product Content to search content and make adjustments)

      • Destination challenges that need content updates to the standard templates in Genadmin:

        • From City to Sea - Destination 16 - In the title of the destination

        • Mindful Exploration - Destination 7 Turkey - in the title of the destination and in body of content in destinations

        • World Tour - Destination 39 Istanbul Turkey - in the title of the destination

        • Destination GO 2020 - Destination 17 - Istanbul Turkey - in the title of the destination

        • Destination GO 2022 - Destination 27 - Istanbul Turkey - in the title of the destination

        • Destination GO 2023 - Destination 16 - Istanbul Turkey - in the title of the destination

  • Rewards

    • Updates to reward reversals: reversals in previous games and gated transactions

      • Member Services can reverse rewards for members via Gen Admin, but there are some limitations to what transactions can be reversed this way. After this work is complete, rewards from previous games (up to 12 months ago) and rewards that are part of a gated initiative will be available to reverse via the button or for PLEX, via V2.

    • CCP Reprocessing for level achievement (Client Commit, not readily available to all clients) 

      • Some rewardable actions, often related to biometrics, are completed during one game and then reprocessed (retriggered) when a new game starts based on a configured Custom Completion Period (CCP) with a start date before the game's start date.

      • This functionality is only enabled for certain types of rewardable actions, and it is now enabled for the LevelReached rewardable action type.

  • Reporting Dashboards

    • New Claims Cost dashboard provides client users with the insight into their claims cost data.

      • Insight into claims costs focusing on: ​

        • trends in costs​

        • where costs are concentrated​

        • cost of certain conditions​

        • average costs per members

      • Available only to clients sending Claims files who have migrated to the Harmonix ingestion platform

  • Health Check Update

    • Minor change to Health Check Question - Connected with others

      • We have changed question Energy and You #37:

        Existing:
        "How close do you feel to your family, friends and colleagues?"

        NEW:
        "How connected do you feel to family, friends and colleagues?"

  • Social Update

    • Group Boards Responsiveness - screen sizes on web not easy to view/interact with. 

  • ICR Updates continue

    • ICR Enhancements - Continuing Member Timezone work

    • ICR Enhancements - Adding separate pages for multiple pages submissions in database - Deployment & Testing

    • ICR Genadmin Enhancements - Adding new data points to the Reporting page

    • New Form Template - finalising updates

    • Finalizing work on Document Table Update - Deployment & Testing

  • MCC Vaccine Updates continue - not available by end of sprint

    • Covid Vaccine - this new service will replace existing 2 services (initial dose and booster). New service will function similarly to flu shot (recommended every 12 months, starting at age 18, for all)

    • TDAP Vaccine - optional service (recommended every 10 years, starting at age 18, for all)

  • Campaign Studio

    •  Audiences

      •  New Channel Limits in Audience Builder

        • Enhancement of the current Channel Limit feature that contained only one channel (Direct mail).

        • With this update, clients can limit their audience for all channels supported in VPA: SMS, Email, Phone and Direct mail. Prioritization is defined with Demographics criteria, and is applied for all chose channels.

      • `Multiple Audience Editing 

        • Multiple Audience Editing is a functionality that allows internal and external users to edit audiences created by clients.

      • Audience Builder Map Enhancement

        • Improved Map interface and functionality enables clients and internal users to seamlessly visualize an audience on the map. Incorporated streets and landmarks will help users orient themselves to the map and segment, if necessary. 

    • Landing Page Form Consent Checkbox

      • Informs users that they are sharing information that will be used to receive marketing communication from Virgin Pulse.

  • Custom Journeys & Modifying Standard Journeys - not available to all clients

    • There will be a new, dedicated space in Journey landing page and "View All" journey browsing page. If a custom journey is published and available to a member, they will see those journeys displayed in a "Featured Journeys" section on these pages.

    • Minor UI Updates when starting / completing a journey

      • For context, earlier in PI 5, the change was made to be able to publish a journey without associating a Healthy Habit. This was done expressly for Custom Journeys, though it is possible at some point that Standard BoB journeys may opt to use this. 

      • Whether a journey has a healthy habit or not, there will be a modified preview to members of how long they should expect the journey to take ("X days to complete") that removes previous healthy habit-related language. See screenshot below.

      • When a member completes a journey, the healthy habit-related sentence "keep tracking that habit." in the celebration message has been removed

  • Media Library

    • Directly link to Media Library Filtered Topics or Media Library Videos. (Useful for On-Demand Webinars).

      • A consistent URL (web) and Deep Linking (mobile) pattern will be established based on "Media Topic" and Media object ID so that unique deep links and/or web URLs can be used to promote specific Media topics (such as that used for On-Demand Webinars) or specific media videos.

  • Stats Page

    • Improving consistency in how to view biometric data in stats

      • If there are multiple values for a biometric stat for the same day, we revising logic on which value to display.

      • Ensuring that all valid biometric values are viewable in stat drilldowns

      • Ensuring consistency between web, iOS, and Android apps.



Additional Resources

Product Release Timeline Supported Browser / Devices General Maintenance Release Notes
Overview of release process Download PDF View release notes
Extended Time line